The original plan was to ship pre-orders by November 30 but that date was pushed back to December 7. It took a mere month for the entire order process to break down. Now a small number of pre-orders still haven’t arrived and most brick and mortar stores are sold out and even then they were only available in “higher volume” stores on December 7.It's so big that it's giving Barnes & Noble a headache. However, don't fret if you're one of them as there's a silver lining in this dark cloud.
B&N is assuaging those customers whose pre-orders and early orders haven’t shipped with a $100 B&N gift certificate if the device doesn’t ship by December 23. The company wrote:“With our sincerest apologies, we will send you an e-mail notification on December 23rd with a $100 Barnes&Noble.com Online Gift Certificate.”In my opinion, this is a win-win for both B&;N and the buyers. For the company, it shows how much a success their gadget is, for the buyers: they get a $100 Gift Certificate and a Nook (possibly early next year). However, there will be some negative effects as some can't hardly wait and have begun cancelling their order.
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